ShieldTop Roofing — HOLLISTER, CA · ROOFING CONTRACTOR — ← Back to Home

Privacy Policy

Effective Date: September 30, 2026

1. Information We Collect

ShieldTop Roofing ("we," "us," or "our") collects:

• Personal Information — your name, phone number, email address, mailing or property address, and project details you give us when you request a free inspection, ask for an estimate, or contact us.
• Non-Personal Information — browser type, device type, IP address, pages viewed, and similar data collected automatically through cookies and analytics.
• Customer Communications — records of calls, text messages, emails, and web-form submissions between you and ShieldTop Roofing.

2. How We Use Your Information

We use your information to: respond to your questions and requests; schedule roof inspections and prepare estimates; perform roofing installation, repair, and replacement services; send appointment confirmations, reminders, and project updates; provide customer support; improve our website and services; and meet legal and regulatory requirements.

3. SMS Messaging & Compliance

If you provide your phone number, you may receive text messages from ShieldTop Roofing about your estimate, appointments, and project.

SMS PROGRAM DETAILS:

• Opt-In: You opt in by giving us your phone number and agreeing to receive text messages when you request an estimate or contact us. Consent to receive marketing text messages is not a condition of purchasing any goods or services.
• Opt-Out: Reply STOP to any text message to stop receiving messages.
• Help: Reply HELP to any message, or call 831-215-0406.
• Message Frequency: Message frequency varies.
• Message & Data Rates: Message and data rates may apply.
• Supported Carriers: AT&T, T-Mobile, Verizon, and other major and regional U.S. carriers.
• Age Requirement: You must be at least 18 years old to opt in.

SMS Data Protection Statement: "No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

We follow the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines.

4. Information Sharing & Disclosure

We do not sell or rent your personal information. We may share it only with: service providers and subcontractors who help us operate our business and complete your project; professional advisors such as lawyers and accountants; and authorities when required by law.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Cookies & Tracking

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. You can control cookies through your browser settings.

7. Your Rights & Choices

You may ask us to access, correct, or delete the personal information we hold about you. To make a request, contact us using the details below.

8. Third-Party Links

Our website may link to other sites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top shows when it was last changed.

10. Contact Us